Ordering New Numbers

Use this wizard to search for available phone numbers and add them to your account.

How It Works

1. Navigate to Phone Numbers → Add Numbers → Order New Numbers.
2. Search by area code or ZIP code to browse available numbers.
3. Select the numbers you want from the results.
4. Click Order to add them to your account.

Ordered numbers are available immediately and appear on the Phone Numbers page.

What it costs

Before the order is placed, the confirm step states what the numbers will add to the account's bill: the monthly total, and the per-number rate agreed for this account. Taxes and fees are additional. Numbers are charged from the moment they activate, and only for the days they are in service, so the first month is normally less than the figure shown.

If no per-number rate has been agreed for the account, the confirm step still names the numbers as billable but shows no price. Sandbox and demo accounts are never billed, and say so instead of quoting a price.

Limits

Each account has a cap on the total number of active phone numbers it can hold (25 by default, configurable per account). An order that would push the account over its cap is rejected. If you need to hold more numbers than the default, ask your platform administrator to raise the cap before placing a large order.

Ordered numbers are activated as soon as the order completes — there is no multi-day wait for a new purchase. Porting numbers from another carrier is a separate process with its own timeline; see Port Existing Numbers.

Tips

• You can select multiple numbers from a single search before ordering.
• If you need numbers in a specific area code, search by area code for the fastest results.
• To transfer numbers you already own from another carrier, use Port Existing Numbers instead.