Billing Opt-In (Billable From)
Every platform and account has a Billable from date that controls when real billing begins. Nothing is billed until this date is set, and an account is billed only from the later of its own and its platform's date.
By default all platforms and accounts are non-billable (no date set). A super-admin turns billing on by setting the date.
How the date is used
- An account bills in a given monthly run only when both its own and its platform's Billable from are set and the most-recent of the two is on or before that run's billing date.
- There is no proration: a date set mid-month takes effect on the next monthly run.
- A platform that is not yet billable gates every account under it, regardless of the account's own date.
Setting it
On the platform detail page and on the account General tab (both super-admin only), use the Billable from field to pick a date and click Set billing start.
The date is set once: once saved it is shown read-only and cannot be changed or cleared (the API and database reject any attempt to unset it). Trying to set it again returns a conflict. Choose the date deliberately.
Creating a non-billable account
By default a new account is billable from the moment it's created (still gated by its platform). A super-admin who needs an account that does not bill yet can check Create as non-billable on the New Account form. The account is created with no billing start date and won't bill until a super-admin sets one later. This option is super-admin-only and creates the account in live mode.
Typical rollout
- Confirm the platform's Billable from is set (set it first if not).
- Set each account's Billable from as it's ready to bill — or rely on new accounts, which become billable from creation (still gated by the platform).