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Messaging Partners

When a customer wants to send or receive text messages on a phone number hosted by DialStack using a third-party messaging provider (for example, another CPaaS), that provider sends a messaging transfer request to the carrier. The carrier passes the request to DialStack, and we approve or deny it.

The Messaging Partners card on the Platform page lets you configure how those transfer requests are handled for numbers on your platform.

Auto-approve transfers​

When Auto-approve transfers is enabled, messaging transfer requests from any of your Approved Network Identifiers are approved automatically — no manual step required. Requests from providers not on the list are still reviewed as they come in.

Leave this toggle off if you want to review every transfer request by hand.

Approved Network Identifiers​

Each messaging provider is identified by a Network Identifier (NNID) — a short string assigned by the carrier (for example, twilio-nnid).

Add an NNID for each third-party provider whose transfer requests you trust. To add one:

  1. Open the platform page.
  2. In the Messaging Partners card, type the NNID into the input box.
  3. Click Add.
  4. Click Save NNIDs to persist the list.

To remove an NNID, click the remove button next to it and save again.

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NNIDs apply at the platform level. Every account and every number on the platform shares the same approved list.