Admin Guide

Welcome to the DialStack Admin Guide. This guide covers everything you need to know about managing your voice platform.

Who this guide is for

The admin portal lets you manage users, devices, phone numbers, and call routing for your organization. What you can access depends on your role:

• Account Administration is for account administrators: users and devices, phone numbers, call routing, voicemail, call logs, and the account's settings and locations.
• Platform Administration is for platform administrators, who have all account admin capabilities plus platform-wide settings, branding, account management, porting checks, and hardware.

If you are setting up how incoming calls are answered, start with Dial Plans.