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Platform Administration

As a platform administrator, you have all the capabilities of an account administrator plus access to platform-wide settings. This page is the entry point for features exclusive to platform admins — the rest of this section goes deeper into each topic. The order below mirrors how the pages are grouped in the portal: configuration first, then people, then the accounts on the platform.

Platform configuration​

  • Platform Settings — Handle, status, API keys, and Webhook Secret
  • Branding — Customize your platform's appearance
  • Messaging Partners — Approve third-party messaging providers for your platform's numbers
  • Phone Provisioning — Decide which method to use across your fleet (manual URL, DHCP Option 66, or zero-touch) and handle the rare cases where a phone won't register

People​

Accounts​